Our regulation Fund protection Risk disclosure
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Session & device security

Keep sign-ins secure and visible at a glance

Enable 2-factor authentication, review active devices, and sign out anywhere you see unfamiliar activity. Controls shown here are illustrative—manage your account from the Client Portal.

  • Turn on 2FA (authenticator app or available option).
  • Review devices and locations; revoke sessions you don't recognize.
  • Use a strong, unique password and avoid public machines.
2FA recommended Device & location logs Session revoke
Open Client Portal Security overview Privacy Policy

Features and availability may vary by jurisdiction and account type.

Account verification (KYC)

Verify once, then get on with trading

Confirm who you are with standard documents. Steps are straightforward and requirements can vary by region.

Government ID Proof of address Liveness/selfie (where required)
Start verification Security overview Regulatory disclosures

Exact requirements and processing times depend on your jurisdiction and account type.

Data privacy & governance

Only what's needed, safeguarded by design

We collect the minimum required to provide services and meet obligations. Access is limited, storage is protected, and you can reach us to exercise applicable rights.

Minimal collection Purpose-limited use Secure storage Region-aware controls

What we collect & why

Identity, contact, and account data to provide access, verify eligibility, and meet compliance duties.

  • Account setup (ID, address, contact details)
  • Security & fraud monitoring (device/session logs)
  • Service operations (support and transactional records)
Read privacy policy

Storage & safeguards

Data is stored per policy with layered controls and limited access.

  • Segmented environments and principle-of-least-privilege
  • Transport encryption; strong controls at the application layer
  • Retention aligned to legal and operational requirements
Security overview Regulatory disclosures

Your requests & region notes

Where applicable, you can request access, rectification, or deletion.

  • Submit a request via our contact page
  • We'll verify identity and respond within applicable timeframes
  • Rights and processes may vary by jurisdiction
Make a request Policy details
Service status
Check in-app notices Contact support

Operational updates are communicated in-app and via official channels. Planned maintenance is announced in advance where applicable.

Incident response

Defined runbooks, clear ownership, and timely user communication.

  • Identify, contain, eradicate, recover, review
  • Notify affected users per applicable rules
  • Post-incident improvements tracked to closure
How we communicate

We share essential information in-app and via official channels. If you suspect an issue with your account, contact us immediately.

Report an issue Security overview

Vulnerability handling

Triage, remediation, verification, and measured disclosure where required.

  • Severity-based SLAs for fixes
  • Verification and regression checks
  • Coordinated messaging if user impact
Report a concern

Share details via our contact page. Include steps to reproduce and any relevant screenshots.

Policy reference Submit report

Maintenance & continuity

Planned windows and tested recovery to keep services reliable.

  • Change management with rollback plans
  • Backups and recovery procedures reviewed
  • Advance notice for major updates where applicable
Staying informed

Check in-app notifications or reach out via the contact page for the latest updates.

View notices Ask a question

Trust Center

Disclosures, policies & support

Everything in one place—verify regulation, review policies, and reach the team. Availability and requirements can vary by region.

Fees & schedules

Transparent pricing and product details; availability may vary by region.

Fees Product schedule

Contact & help

Questions about eligibility, verification, or your account.

Contact us Log in

You're in control

Ready to secure your account and start trading?

Enable 2FA, complete verification, and review privacy settings in minutes. Protect access and trade with confidence.

Open Client Portal Security overview Privacy policy
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